TideGlide

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Terms and Conditions

Welcome to TideGlide! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by the following terms.

1. Use of Website

You agree to use this website for lawful purposes only.
You may not engage in any activity that could harm, disable, or interfere with the operation of our website or services.

2. Product Information and Pricing

We strive to provide accurate product descriptions and pricing. However, errors may occur. If an error is identified, we will notify you before processing your order, and you may choose to accept the corrected price or cancel your order.
All product prices are listed in USD and may be subject to change.

3. Orders and Payment

Orders are processed once payment is confirmed. We accept payment via Visa, MasterCard, American Express, Discover,
You agree to provide accurate, current, and complete information when making a purchase.

4. Shipping and Delivery

We ship to the following regions: United States. Shipping charges are calculated at checkout.
Delivery times may vary based on location, product availability, and shipping carrier.

5. Privacy and Data Protection

Your use of this website is governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.

6. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of TideGlide and protected by copyright laws.
You may not use, reproduce, or distribute any content from this website without our prior written consent.

7. Limitation of Liability

TideGlide is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased from us.
Our liability is limited to the amount you paid for the product or service in question.

8. Termination

We reserve the right to suspend or terminate your access to our website at our discretion, without notice, if you violate these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by the laws of [Your Country/State], and any disputes will be resolved in the courts of [Your Country/State].

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly.

Return and Refund Policy

At TideGlide, we strive to ensure customer satisfaction. If you're not completely happy with your purchase, we’re here to help!

1. Terms of Return

You may return items within 30 days of receiving your order.
Returns must be requested within this timeframe.

2. State of Return

Items must be unused, unworn, and in their original packaging.
Any item that has been damaged due to misuse, improper handling, or general wear and tear will not be eligible for return.
Proof of purchase (e.g., order confirmation email or receipt) is required.

3. Reasons for Return

We accept returns for the following reasons:
✅ Defective or damaged products upon arrival
✅ Incorrect items received (wrong product or size)
✅ Other reasons (must be approved by our team)

4. Process for Return

To initiate a return:

Contact Us: Email us at Tideglide.ceo@gmail.com or call 847-404-4479 with your order details and reason for return.
Approval: Our team will review your request and provide return instructions if eligible.
Shipping: Send the item back to us using the provided return address. Return shipping costs may be the responsibility of the customer unless the return is due to our error.
Confirmation: Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your return.

5. Process of Refund

Approved refunds will be processed within 3-5 business days after we receive the returned item.
Refunds will be credited to the original payment method (credit card, PayPal, etc.).
Shipping fees are non-refundable unless the return is due to our error.

Terms and Conditions

Return and Refund Policy

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